Returns & Exchanges
At Cherries, we want you to love every piece you wear, so we offer a seamless 30-day return policy for all unworn items with original tags attached. Whether the fit isn't quite right or you've changed your mind, we are here to make your exchange or refund process effortless.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the items in their original packaging, ensuring all Cherries garment tags and hygiene seals remain intact and undamaged.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.
Drop Off and Track
Hand your package to the designated courier partner and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing